Terms of Service

1. Acceptance of Terms

By accessing or using SynapSync ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

SynapSync is an analytics dashboard service that:

• Integrates with e-commerce platforms (Shopify, WooCommerce, etc.)
• Connects to productivity tools (Notion)
• Creates unified analytics dashboards
• Provides business intelligence and performance metrics
• Syncs data between platforms for comprehensive reporting

3. User Accounts

3.1 Account Creation

You must create an account to use SynapSync. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Requirements

• You must be at least 18 years old
• You must provide accurate and complete information
• You must have the authority to bind your business to these Terms
• You are responsible for keeping your contact information up to date

3.3 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

4. Platform Integrations

4.1 Third-Party Platforms

SynapSync integrates with third-party platforms through their APIs. You must have valid accounts and appropriate permissions for each platform you wish to connect.

4.2 Data Access

By connecting platforms, you grant SynapSync permission to:

• Access your store data (orders, products, customers)
• Create and update analytics dashboards in your connected platforms
• Sync data between platforms for unified reporting
• Calculate and display performance metrics

5. Subscription and Billing

5.1 Subscription Plans

SynapSync offers various subscription plans with different features and limitations. Current pricing is available on our website and may be updated from time to time.

5.2 Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for all fees
• Failure to pay may result in service suspension or termination

5.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of your paid period.

6. Acceptable Use

6.1 Permitted Use

You may use SynapSync only for lawful business purposes in accordance with these Terms.

6.2 Prohibited Activities

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws or regulations
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to transmit malware or harmful code
• Reverse engineer or attempt to extract source code
• Share your account credentials with others

7. Data and Privacy

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of your data. We process your data solely to provide the Service as described in our Privacy Policy. You are responsible for ensuring you have the right to share any data you provide to us.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted service. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Emergency repairs
• Third-party platform outages
• Force majeure events

9. Intellectual Property

9.1 Our Rights

SynapSync and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

9.2 Your Rights

You retain all rights to your data and content. By using the Service, you grant us a limited license to use your data solely to provide the Service to you.

10. Disclaimers and Limitations

10.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

14. Contact Information

If you have any questions about these Terms, please contact us at: